ARTICLE 1. SCOPE

The general conditions of sale detailed below (hereinafter referred to as the "General Conditions") govern the contractual relationship between any user of the histoireaumur.com site (hereinafter referred to as "User" or "You") and the brand. commercial UNE HISROITE AU MUR* belonging to the company UNE HISTOIRE AU MUR* SAS with a capital of 1,000 euros, whose head office is located at 1 place du Louvre - 75001 Paris and registered with the Paris Trade and Companies Register under the number ##### (hereinafter referred to as "A STORY ON THE WALL").

These general conditions of sale are the only ones applicable and replace all other conditions, except prior, express and written derogation.
UNE HISTOIRE AU MUR may occasionally be required to modify some of the provisions of its general conditions, so it is necessary that they be reread before each visit to the histoireaumur.com site (hereinafter referred to as the "Site").
These modifications are enforceable from the time they are put online (07/01/2023) and cannot be applied to contracts concluded previously. Each purchase on the Site is governed by the general conditions applicable on the date of the order.
By validating your order, you unreservedly accept the General Conditions of the moment after having read them. By accessing the Site, you agree to abide by these terms.

It is specified that these conditions govern the sale of UNE HISTOIRE AU MUR products on the Site.

ARTICLE 2. USE OF THE SITE

To use the Site, you must be at least 18 years old, be legally capable of contracting and using this Site in accordance with these General Conditions.
You guarantee the truthfulness and accuracy of the information provided by you on this Site.

UNE HISTOIRE AU MUR reserves the right to cancel or refuse any order from a customer with whom there is a dispute relating to the payment of a previous order.

The Site is available in French and English. You can change the choice of language on the home page of the Site.

1. Essential characteristics of the products
The products sold on the Site are certified prints, prints or any other product manufactured and offered by UNE HISTOIRE AU MUR
These artistic creations are the expression of the authors' creativity.

The prices of our products are indicated in euros all taxes included (VAT + other taxes) excluding the purchaser's participation in processing and shipping costs.
In the event of an order to a country other than metropolitan France, you are the importer of the product(s) concerned.
Customs duties or other local taxes or import duties or state taxes may be payable.
These rights and sums are not the responsibility of UNE HISTOIRE AU MUR. They will be at your expense and are your sole responsibility, both in terms of declarations and payment to the competent authorities and/or bodies in your country. It is essential to inform yourself beforehand about these particular aspects with the competent authorities.
UNE HISTOIRE AU MUR* reserves the right to modify its prices at any time. The products will be invoiced on the basis of the rates in effect at the time of the order entry, subject to availability.
The products remain the property of UNE HISTOIRE AU MUR* until full payment of the price indicated.

2. Order
To place an order, you must at least go through the following steps:
• Consultation of the sheet presenting the product. You must click "Add to Cart" to add this item to your cart.
• “Basket” screen: you can view the list of selected creations and delete an item or modify the quantities ordered at any time.
• Screens for identifying or creating a customer account.
• Delivery mode selection screen. On this screen you will be offered a link to modify the items in your order.
• Summary screen and choice of payment. This screen allows you to choose your method of payment and check the various elements making up your order (items, quantities, delivery method, total price). You must ensure that all of these elements comply with your request. Through the links on this screen, you have the possibility to modify your order.
• You must then accept these general conditions of sale and use of the Site to proceed to the payment stage. The conditions are available for reading and printing from the link entitled "general conditions of sale". Their acceptance is made by ticking the box affixed to the proposed link. The general conditions of sale and use of the Site must be accepted with each order.
• You pay for your order by the means of payment chosen from those indicated.
• The contract is only concluded upon confirmation of payment by the bank.
• The Site sends you an order confirmation to your e-mail within minutes.

3. Means of payment
Payment for your purchases is made:
- either by credit card: Visa, MasterCard
- Either by bank check (orders from France only; the check must be issued by a bank domiciled in metropolitan France).

4. Payment Security
For payments by credit card, the transaction is carried out by Ogone, via the Crédit Mutuel payment system, on the Crédit Mutuel website.
The User's bank details are encrypted (SSL technology, Secure Socket Layer).
They do not circulate unencrypted on the internet.
Your bank details (card number, expiry date) are in no way communicated to UNE HISTOIRE AU MUR

5. Evidence
The data recorded by the Site constitutes proof of all transactions between the Site and its customers.
The data recorded by the Crédit Mutuel payment system constitutes the one and only admissible proof of the financial transactions carried out.

6. Processing and delivery of orders
Orders, placed from Monday to Friday excluding public holidays, are dispatched within 48 hours subject to the production time for certain products. Works marked "OUT OF STOCK" can no longer be ordered.

7. Delivery address
A HISTORY ON THE WALL* delivers in mainland France, in the countries of the European Union and in all countries insured by the carrier Colissimo.

The products are delivered to the delivery address that you indicate during the ordering process, this address may be different from the so-called billing address. The delivery deadline is dependent on and corresponds to:
- at the shipping time indicated on the item sheet,
to which is necessarily added
- the processing and delivery time.
Changing the delivery address after placing the order is in principle no longer possible for logistical reasons.
However, you can contact us by email or telephone if you wish to change your delivery address, we will then study the possibilities offered according to your order.

8. Delivery methods and deadlines
The possible delivery methods depend on the quantity, the size of the item(s) ordered and the country of delivery.
If your order includes items of different sizes, the size of the largest item is taken into account.
A STORY ON THE WALL* reserves the right to choose the carrier.
Compliance with delivery times depends on the carrier. Consequently, no claim for compensation, of any nature whatsoever, may be invoked or claimed by the customer.

9. Shipping costs
Shipping costs vary depending on the country and the delivery method as well as the number and format of the works ordered.

10. Receipt of delivery
Upon receipt of your order, it is up to you to open the package to see that the prints are in good condition.
If you do not personally receive the package, ask the person in charge of receiving the package to carry out this check.
In the event of a problem, please return your package to the delivery person (La Poste or private carrier) stating the problem encountered and contact our customer service the same day.
Do not sign the delivery slip if the order arrived damaged. No claim will be admissible if the delivery note has been signed.
In the case of a delivery by private carrier, the carrier is not required to deliver inside your home and can give you the package at the entrance of your building or house.
Receipt of the items transported extinguishes any action against the carrier for damage or partial loss if within three days, not including public holidays, which follow that of this receipt, the recipient has not notified the carrier, by extrajudicial act or by registered letter, his protest which must be substantiated. (Art L 133.3 of the Commercial Code).

11. Right of withdrawal
In accordance with the legal provisions in force, you have as an individual a general right of withdrawal to return the work that does not suit you. This right does not apply to orders placed by companies.

For any order on the Site, you have a period of 14 days from the date of receipt of the said order to exercise your right of withdrawal from UNE HISTOIRE AU MUR*, without having to justify any reason or to pay a penalty.

To do this, please contact our customer service who will give you the return address and you will then have 10 days to return your order to us in its original packaging.

• If your order was delivered by post (Colissimo), you can return your order to us by post (return costs at your expense).
• If your order was delivered by a carrier, the latter will pick up your order. This service will be billed to you at the same price as the initial delivery charges.
No shipment against reimbursement will be accepted, whatever the reason.

UNE HISTOIRE AU MUR* will reimburse you the price of the returned items as well as the initial shipping costs minus the penalties (the return costs remain your responsibility) within 15 days of receipt by it, by credit made on the bank account used for payment, or by bank check or gift voucher depending on the method of payment then used when ordering.

12. Right of return
In the event that the works received do not conform to the order, you have a right of return. In this case, please contact our customer service who will tell you the address and the return procedures.
UNE HISTOIRE AU MUR* will exchange the damaged item, within the limit of available stocks.
In the case of the exercise of the right of return and only in this case, the costs of return and new sending remain the responsibility of UNE HISTOIRE AU MUR*.

13. Customer service and complaints
For any information or questions, our customer service is at your disposal, Monday to Friday, from 9:30 a.m. to 1 p.m. and from 2 p.m. to 6 p.m., (from France) 00 33 1 44 50 14 10 in order to give you all the information would like on our works and your order.

ARTICLE 3. FORCE MAJEURE

Pursuant to article 1148 of the Civil Code, UNE HISTOIRE AU MUR* cannot be held responsible or considered to have committed a fault in the processing of your file, if any delay or non-performance results from a case of force majeure.

ARTICLE 4. PERSONAL INFORMATION

The automated processing of personal information has been declared to the National Commission for Computing and Freedoms under number 1280165.
The information and data concerning you, necessary for the management of your order and our commercial relations, can be transmitted to the companies which contribute to these relations such as those in charge of the execution of the services and orders, for their management, execution, treatment and payment.
This information and data is also kept for security purposes, in order to comply with legal and regulatory obligations and to allow us to personalize the services we offer you and to improve the quality of the information we send you.
If you wish, you can modify these choices in your Customer Account on the Site or by writing to us at the address below.
In application of the Data Protection Act of January 6, 1978, you have the right to access, modify, rectify and delete data concerning you. You can exercise this right by sending us a letter to the following address:

A STORY ON THE WALL
1 Place du Louvre

75001 Paris

You can also consult or modify your personal data in your customer account on UNE HISTOIRE AU MUR*

ARTICLE 5. LIABILITY AND GUARANTEES

The products offered comply with the French legislation in force.
The company UNE HISTOIRE AU MUR* strives to ensure, to the best of its ability, the accuracy and updating of the information published on this site, which it reserves the right to correct, at any time and without notice, the contents.
However, UNE HISTOIRE AU MUR* cannot guarantee the accuracy, precision or completeness of the information made available on this site.

Consequently, the company UNE HISTOIRE AU MUR* declines all responsibility for any interruption of the site, any occurrence of bugs, any inaccuracy or omission relating to information available on the site, any hacking or any damage resulting from a fraudulent intrusion of a third party having led to a modification of the information made available on the site.

This site may contain links to other sites. The company UNE HISTOIRE AU MUR* cannot be held responsible for problems of access or content of these sites.

UNE HISTOIRE AU MUR* will not be liable for damages resulting from the use or inability to use the Site.

UNE HISTOIRE AU MUR* will in no way be liable for malfunctions attributable to software, whether or not it is incorporated into the Site or supplied with it.

UNE HISTOIRE AU MUR* is committed to respecting all the legal warranties that you may claim.

As the works presented on our site comply with the requirements of French law, we cannot be held responsible for the violation of the legislation specific to the country of delivery of the work.
It is therefore up to you to check with the authorities concerned the possibilities of importing or using the products or services that you plan to order.

ARTICLE 6. INTELLECTUAL PROPERTY

1) Rights to the work
The artist, for having taken the initiative of his creation, remains the owner of the copyright on his creation, within the meaning of French law.
The representation and reproduction rights of the works present on the histoireaumur.com site belong to their authors and to UNE HISTOIRE AU MUR*.
Their joint authorization is necessary for any exploitation of these rights.
As such and in accordance with the provisions of the intellectual property code, only use for private use subject to different or even more restrictive provisions of the intellectual property code is authorized.

2) Intellectual property right
All the elements present on the site and the site itself are strictly reserved under copyright, trademark law, designs and models and/or any other intellectual property right.
By elements, we mean in a non-exhaustive way: prints, images, drawings, illustrations, texts, videos, logos, screensavers, wallpapers, brands, models, software, etc.
All these elements belong to the company UNE HISTOIRE AU MUR* or are used with the agreement of their owners.

As such, any reproduction or total or partial representation of the histoireaumur.com site or of all or part of its content is strictly prohibited, under penalty of constituting an offense of infringement of copyright and/or drawings and models and/ or trademark, punishable by two years' imprisonment and fines.

ARTICLE 7. APPLICABLE LAW

This agreement is subject to French law. It is available in the language in which the site is consulted, or in English, cf. art. II. In the event that a dispute arises from this contractual relationship, the user and UNE HISTOIRE AU MUR* agree before any legal action to seek an amicable solution.
In the event of a dispute, only the French courts will be competent to be seized.

July 1, 2023